How can we help?
Real humans answer support email, usually within one business day.
Email support
admin@ubringit.net · replies within one business day
⭐ Priority support (Pro & Gold)
Bought Pro or Gold for an event? Use this address and we'll reply the same business day. Include your event link.
Trust & security
How we keep your event data safe.
About uBringIt
Why we built it and what's coming next.
Pricing & billing
Paid upgrades and refund questions.
Frequently asked
- Is uBringIt free?
- Yes. Creating events, sharing the sign-up link, and collecting RSVPs is free forever. Optional paid upgrades unlock event photo albums, the AI Planner, and organizer tools.
- Do guests need to create an account?
- No. Guests open your event link, pick what they're bringing, and submit their name. No app to download and no password to remember.
- How do I find an event I created on a new device?
- Sign in with the email you used as the organizer email. Your events will appear under "My events" — we link them automatically.
- Can I edit or delete an event after creating it?
- Yes. Open "My events" while signed in, or use the edit link from your original confirmation email.
- What happens if two guests try to bring the same thing?
- uBringIt flags duplicates automatically. Server-side validation prevents two guests from claiming the same exclusive item, so nobody shows up with five bags of chips.
- Can I get a refund on a paid upgrade?
- Yes. Email admin@ubringit.net within 14 days of purchase if a paid feature didn't work or wasn't used, and we'll review your request.
- Can I install uBringIt as an app on my phone?
- Yes. Open ubringit.net in Safari (iOS) or Chrome (Android) and use "Add to Home Screen." A native App Store and Play Store version is on the roadmap.